> ## Documentation Index
> Fetch the complete documentation index at: https://claude.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Use case library
> Shapes of work teams hand Claude Tag in Slack, each with prompts to paste. See triage, catch-up, docs and tickets, project tracking, data, deals, monitoring, and bug fixes.
export const BetaNote = () => Claude Tag is in public beta. Features and behavior described here may change before general availability.;
Each use case below links to a page with prompts to paste, what it needs connected, and how to set it up to [run on a schedule or watch the channel](/claude-tag/users/proactivity) instead of asking each time.
If `@Claude` doesn't autocomplete in your workspace, your admin hasn't enabled Claude Tag. Send them the [setup guide](/claude-tag/admins/setup-overview).
## All use cases
| Use case | Who it's for | What Claude does | Connections needed |
| :----------------------------------------------------------------------------------- | :------------------------------------------------- | :---------------------------------------------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------------------------------------ |
| [Catch up](/claude-tag/users/use-cases/catch-up) | Anyone | Summarizes a thread, a channel, or what's waiting on you | Nothing |
| [Work from your own channel](/claude-tag/users/use-cases/your-own-channel) | Anyone | Answers scratch questions, digests channels you don't follow, and chases what you said you'd do | Nothing (issue tracker or GitHub optional) |
| [Triage requests](/claude-tag/users/use-cases/triage-requests) | Support, ops, IT, any intake channel | Answers what it can, flags duplicates, routes the rest, rolls up themes | Nothing (issue tracker optional for filing) |
| [Turn threads into docs and tickets](/claude-tag/users/use-cases/create-artifacts) | Anyone | Produces a decision doc, status memo, ticket, or send-ready reply from a discussion | Nothing (Drive or issue tracker optional) |
| [Track projects and chase approvals](/claude-tag/users/use-cases/track-projects) | PMs, leads, anyone running a project channel | Posts standing status digests; follows up on stalled sign-offs | Nothing (issue tracker optional) |
| [Find answers in your docs](/claude-tag/users/use-cases/find-answers) | Anyone | Looks up policies, runbooks, prior decisions; replies with the source | Google Drive, Notion, or Confluence |
| [Review documents against a checklist](/claude-tag/users/use-cases/review-documents) | Ops, compliance, anyone reviewing against criteria | Checks documents in a connected tool against a checklist or policy; posts findings per item | Google Drive, Notion, or Confluence |
| [Answer data questions](/claude-tag/users/use-cases/answer-data-questions) | Analysts, data-adjacent teams | Runs warehouse queries, returns charts; or charts from Slack history alone | BigQuery, Snowflake, or Redshift (charts from Slack need none) |
| [Fix bugs](/claude-tag/users/use-cases/fix-bugs) | Engineering | Reproduces the bug, opens a draft PR, follows CI to green | GitHub (Datadog, Sentry optional) |
| [Work with GitHub](/claude-tag/users/use-cases/work-with-github) | Engineering, anyone with repository questions | Answers repository questions in-thread, watches pull requests for you, turns postponed chores into draft PRs | GitHub |
| [Watch monitors and alerts](/claude-tag/users/use-cases/watch-monitors) | On-call, SRE | Checks dashboards on a schedule; investigates alerts before anyone asks | Datadog, Sentry, or PagerDuty |
| [Pull deal and account state](/claude-tag/users/use-cases/pull-deal-state) | Sales, customer success | Answers account questions in-thread; pre-call briefs; weekly pipeline digest | Salesforce, HubSpot, or Gong |
| [Claude Tag for marketing teams](/claude-tag/users/use-cases/marketing-team) | Marketing | Answers policy questions from team docs, drafts from campaign threads, checks lead state, posts a weekly metrics digest | HubSpot or Salesforce, plus Google Drive or Notion; BigQuery or Snowflake for the metrics digest (varies by recipe) |
## Use cases by connection
A connection is a tool an admin linked for the channel. Each one adds a category of work; ask `@Claude what can you access from this channel?` to see which your channel has.
| Connection | Examples | What it adds |
| :----------------- | :------------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------- |
| Knowledge and docs | Google Drive, Notion, Confluence | [Find answers in your docs](/claude-tag/users/use-cases/find-answers) |
| Issue tracking | Linear, Jira, Asana | [Turn threads into tickets](/claude-tag/users/use-cases/create-artifacts), [track projects](/claude-tag/users/use-cases/track-projects) |
| Data warehouse | BigQuery, Snowflake | [Answer data questions](/claude-tag/users/use-cases/answer-data-questions) with charts |
| Go-to-market | Salesforce, HubSpot, Gong | [Pull deal and account state](/claude-tag/users/use-cases/pull-deal-state) |
| Monitoring | Datadog, Sentry, PagerDuty | [Watch monitors and alerts](/claude-tag/users/use-cases/watch-monitors) |
| Code | GitHub | [Fix bugs](/claude-tag/users/use-cases/fix-bugs), open pull requests, follow CI |
If a connection your work needs is missing, an admin can [add it](/claude-tag/admins/add-connections).
## Related resources
* [Prompt library](/claude-tag/users/prompt-library): the prompts from every entry, plus the operational ones, on one page
* [Good habits](/claude-tag/users/good-habits): make any of these reliable
* [Set up routines](/claude-tag/users/proactivity): turn any entry into a scheduled job